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FAQs

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FAQs

Answer your Most Common Question

Find clear answers to the most common questions about our programs, services, and how TrueCare Community Services supports individuals and families across the community.

What services does TrueCare Services provide?

We offer PSR, therapy, targeted case management, primary care, psychiatric services, and substance abuse therapy with a coordinated care model.

What areas do you serve?

We proudly serve Miami, Broward, and the Palm Beaches.

Do I need a referral to receive services?

A referral may help but is not always required. Our team can guide you through the intake process.

What happens during a psychiatric evaluation?

A qualified provider assesses your mental health needs and recommends treatment, including possible medication management.

How can I schedule an appointment?

You can schedule by calling 305 505 5463 or emailing admin@TrueCareCommunity.com .

Do you offer free transportation for appointments?

Yes, we provide free transportation for PSR, therapy, case management, medical visits, and psychiatric services.

Do you provide therapy for children and adults?

Yes, our licensed clinicians offer therapy for individuals of all ages.

What is PSR?

Psychosocial Rehabilitation helps clients build daily living skills such as emotional regulation, communication, and community participation.

Is my personal information kept confidential?

Yes, all personal and health information is protected under strict privacy and confidentiality guidelines.

Do you accept insurance?

Yes, we work with various insurance plans. Contact us to verify your coverage.

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